Community Manager

Company Overview: Inclusion Cloud is an IT company based in Argentina that provides software solutions to clients in the US market. Our mission is to deliver quality and business-oriented software products to help companies embrace digital transformation.

Job Description: We are seeking a talented Community Manager to join our team and help us build and manage our online presence. As a Community Manager, you will be responsible for creating and executing social media strategies to increase our brand awareness and engagement with our target audience. You will work closely with the marketing and product teams to create content that resonates with our customers and helps us achieve our business goals.

Key Responsibilities:

Develop and execute social media strategies to increase our brand awareness and engagement on different social media platforms such as LinkedIn, Twitter, Instagram, and others.

Plan, create, design and publish engaging and relevant content that promotes our products and services, and engages with our target audience.

Monitor and analyze social media metrics and adjust the social media strategy as needed to achieve our business goals.

Respond to customer inquiries and comments on social media in a timely and professional manner.

Work with the marketing team to plan and execute social media campaigns that support our business objectives.

Manage our online reputation by monitoring and addressing any negative comments or feedback.

Requirements:

Bachelor's degree in marketing, communications, or a related field.

2+ years of experience in community management or social media marketing.

Advanced English level.

Excellent written and verbal communication skills.

Experience in managing social media accounts for a brand, including creating and publishing content, engaging with the audience, and analyzing social media metrics.

Experience with social media management tools, such as Hootsuite, Metricool, or Buffer.

Understanding of different design tools such as Canva, Illustrator, and Photoshop.

Familiarity with social media advertising platforms, such as Facebook Ads or LinkedIn Ads.

Strong attention to detail and organizational skills.

Working Conditions: This is a full-time job with a hybrid work scheme (4 days in the office, 1 day at home). Our office is located in Buenos Aires, Argentina, and we offer a competitive salary package that includes health insurance, paid vacation, courses and certifications with a percentage paid by the company, annual medical check-up, reimbursement in English classes and physical training.