About the job Information Technology Communications and CM Consultant
Background of this search:
The Information Technology Department (ITE/ITE) is looking for a Communications and Change Management consultant. The main objective of this position is to provide the Office of the CIO (ITE/ITE) communications and change management unit with support in communications, dissemination and adoption of ITE products, projects, and initiatives.
The teams mission:
Working with us you will be surrounded by a diverse group of people who have years of experience in all types of development fields, including transportation, health, gender and diversity, communications, and much more.
The Front Office/Office of the CIO team is responsible for the formulation and oversight of the IT strategy, communications and change management (internal & external), budget & administration, and special projects. As part of the communications and CM team (Outreach Team) you will develop and implement all aspects of communications initiatives and campaigns.
What youll do:
The Outreach Team is looking for an organized, dedicated, hands-on professional who follows through and is eager to develop strategic communications and change management projects.
Strategic communications
* Develop and implement strategic communications campaigns for a targeted or Bank-wide audience to adopt a technology or promote a product and/or service.
* Work closely with different teams inside the department to assess, propose, recommend, and implement the best communication strategy and tactics for a project.
* Manage the content for the ITE website, email marketing, and other electronic communications systems.
* Design and maintain SharePoint websites (Modern Template).
* Design visual (banners, email templates) and/or audiovisual assets for the department.
* Contribute to the development and execution of best practices, policies, and procedures related to ITE communications.
* Assist in the coordination of internal and external events, engagement activities, Townhalls and talks that will take place online, in person, or in a hybrid format for the department.
* Maintain knowledge of emerging products, platforms, and trends in the field of digital communications, and recommend improvements to the ITE communication initiatives and process automation.
Change Management
* Develop and implement Communications and/or Change Management strategies for new solutions, tools, and processes.
* Provide support to the project team or team leader in developing stakeholder/partner relationships with the business, creating engagement, understanding, buy-in, and support.
* Follow and implement our change management process to drive adoption in each project.
* Implement processes and mechanisms for measuring the effectiveness of the change and identify improvement opportunities.
* Coordinate and support the development and dissemination of communications and training materials when requested, and present key communications and training items to specific audiences.
Event coordination
* Assist in the coordination of internal and external events, engagement activities, Townhalls and talks that will take place online, in person, or in a hybrid format for the department.
* Assist in organizing internal workshops and training sessions in collaboration with external vendors and speakers.
* Other activities, as agreed with the supervisor.