Head Clerk

PURPOSE OF THE JOB: To provide administrative and clerical support to ensure departmental operations are maintained in an effective, up-to-date and accurate manner.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Grade 12/Std 10 (NQF Level 4) is essential
• A minimum of 2 years HRD experience is essential
• Computer literacy is essential (MS Word and MS Excel)
• SAP knowledge is essential

COMPETENCIES:

• Good administrative, organisational and communication (verbal and written) skills are essential
• The ability to work accurately under pressure and meet deadlines is essential

• Valid Red ticket or medically fit in order to obtain one is essential

KEY PERFORMANCE AREAS:

• Maintaining and updating filing, inventory, mailing, and database systems, either manually or electronically in accordance with departmental systems and procedures.
• Compiling, sorting and verifying accuracy of data to be entered.

• Reviewing files, records, and other documents in order to obtain information and respond to requests.
• Communicating with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
• Assist in establishing and maintaining an effective and efficient records management system ISO 9001-2008.

Induction Specific Duties: Ensuring administration processes for induction are followed, keeping a register for employees that have completed training, Scan induction POEs to SAP and LMS Info Type. Retrieve learner POSs from LMS system and draw attendance report