Medical Receptionist, Vanderbijlpark, Gauteng

A specialist Paediatric practice in Vanderbijlpark is seeking to recruit a Medical Receptionist to commence employment from 1 July 2026. The successful candidate will be professional, organised, and patient-focused, with the ability to create a welcoming environment for children and their families while supporting the administrative and operational functions of the practice.

Duties and Responsibilities:

• Answer all calls in a professional, courteous, and efficient manner
• Take messages and ensure they are communicated to the relevant person
• Communicate with patients via phone, email, and SMS regarding appointments and enquiries
• Manage appointment scheduling and diary coordination
• Prepare patient files for upcoming consultations
• Welcome patients and parents in a friendly and professional manner
• Communicate delays and manage patient expectations effectively
• Verify and update patient information and records
• Open new patient accounts and accurately capture patient information on the practice system
• Assist with obtaining referral letters, laboratory results, radiology reports, and other relevant correspondence
• Ensure patients receive all necessary information and documentation relating to consultations, procedures, and hospital admissions
• Arrange hospital admissions where required
• Liaise with Obstetricians and Gynaecologists regarding theatre attendance and newborn consultations
• Type dictated reports, letters, and medical correspondence
• Maintain filing systems and patient records
• Liaise with hospitals, healthcare providers, suppliers, and service providers where required
• Assist the doctor with general administrative and practice-related duties.

Qualification and Requirements:

• Matric / Grade 12
• Previous experience in a similar medical receptionist position is essential
• Experience within a specialist medical practice will be advantageous
• Computer literacy essential, including Microsoft Office Suite
• Experience with medical practice software advantageous
• Fluent in English and Afrikaans
• Strong administrative and organisational skills

Skills and attributes:

• Strong interpersonal skills
• Professional verbal and written communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Excellent attention to detail
• Well organised and efficient
• Ability to multitask and prioritise workload
• Dependable and reliable
• Compassionate and patient focused
• Professional and well presented
• Positive attitude and willingness to learn
• Strong problem-solving abilities and initiative

Work Hours:

Monday to Friday, 08h00 - 17h00

Start date:

1 July 2026

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.