Medical Receptionist & Coordinator - Centurion, Gauteng

Medical Receptionist & Coordinator Centurion, Gauteng

Our client, a Medical Centre based in Centurion, is seeking to recruit an experienced medical receptionist & coordinator to join their team.

This hybrid role is ideal for someone who enjoys interacting with people and has a talent for staying organized in a fast-paced medical environment. Youll be the first point of contact for the patients, whether in person or over the phone, and will also play a key role in coordinating appointments, referrals, and patient care processes behind the scenes.

Duties and Responsibilities:

• Warmly welcome patients and visitors to the practice
• Answer incoming calls and respond to general enquiries professionally
• Schedule, confirm, and manage patient appointments
• Verify medical aid/insurance details and handle pre-authorizations
• Collect co-payments and process billing at reception
• Keep the reception area clean, calm, and organized
• Coordinate specialist referrals, lab tests, and diagnostic bookings
• Follow up on test results and assist with continuity of care
• Maintain accurate and up-to-date electronic patient records
• Assist with managing doctor schedules and appointment flow
• Liaise with medical professionals and service providers as needed
• Support the admin team with invoicing, coding, and documentation

Qualification and Requirements:

• Matric
• At least 2 years' experience in a similar medical receptionist position will be advantageous.
• Experience and knowledge of medical terminology will be advantageous
• Experience with basic medical billing (in-rooms) is essential
• Computer literate
• Experience with medical software (GoodX) will be advantageous
• Afrikaans and English

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 17h00
• Alternating Saturday mornings
• Over time as needed for emergency situations

Start Date:

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.