Medical Receptionist (Surgical Practice), Witbank

Medical Receptionist (Surgical Practice), Witbank

Our client, a Specialist Medical Practitioner based in Witbank, is seeking to recruit a well presented and experienced medical receptionist. Experience in a medical surgical practice is a must.

Requirements:

Greet and assist patients in a courteous and kind manner, whether in person or telephonically.

Schedule appointments and maintain records and accounts.

Attend to patient enquiries.

Run an efficient diary and appointment schedule.

Keep patients informed if the Dr is running late and manage service delays professionally.

Show empathy towards patients and anticipate patients' anxieties.

Efficient filing and retrieving of patient records.

Maintain patient accounts by obtaining, recording and updating personal and financial information.

Maintain accountability for in-room payments and receipting thereof.

Generating cost estimates for procedures

Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.

Attend to patient emergencies.

Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.

Ensure a neat and tidy reception area.

Circulation of theatre lists and co-ordination of theatre logistics

General administration.

Qualification:

At least 2 - 3 years' experience in a similar medical receptionist position

Medical software experience will be an advantage

Medical invoicing & coding experience would be an advantage

Skills and attributes:

Fluent in Afrikaans and English (speak, read and write)

Passionate

Ability to multitask

Flexibility

Excellent telephonic communication skills

Customer service orientated

Good time management

Excellent organisational skills

Attention to detail

Professionalism

Quality focussed

Working hours:

Monday to Friday, 08h00 - 17h00 with overtime if required

Appointment:

End of November 2024 (TBC)

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.