Medical Receptionist Surgical Practice, Bellville - Cape Town

Medical Receptionist Surgical Practice, Bellville - Cape Town

Our client, a Specialist Doctor based in Bellville, is seeking to recruit an experienced medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.

Responsibilities:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Register new patients and capture insurance information
• Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
• Coordinate and confirm appointments via phone, email, or messaging system
• Handle appointment cancellations and rescheduling as needed
• Answer and direct incoming phone calls and emails to the appropriate individual
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
• Relay messages accurately and in a timely manner
• Invoice room consultations (theatre/hospital billing and debt collection is outsourced)
• Receive payments after consultations via Yoco
• Liaising with medical aids regarding authorisations, admissions etc
• Co-ordinate theatre lists, bookings and liaise with the necessary key personnel
• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

Qualification and Requirements:

• Matric
• At least 2 - 5 years' experience in a similar medical receptionist position
• Experience with theatre bookings is essential
• Experience in medical software (MedEDI) will be an advantage
• Microsoft office suite experience and computer literate
• Afrikaans & English (written & verbal)

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills (written & verbal)
• Ability to work under pressure
• Ability to work independently as well as with a team
• Attention to detail
• Organized
• Ability to multitask
• Well-presented and professional
• Team player

Working hours:

• Monday to Thursday, 08h00 - 17h00
• Friday 08h00 13h00
• Possible overtime as needed

Start Date:

February 2025

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.