Medical Receptionist with Billing Experience, Somerset West

Medical Receptionist with Billing Experience, Somerset West

Our client, a Plastic and Reconstructive Surgeon based in Somerset West / Strand, is seeking to recruit a well presented and experienced medical receptionist. The role will only be from April 2025*

Requirements:

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
• Schedule appointments and maintain records and accounts.
• Attend to patient enquiries.
• Run an efficient diary and appointment schedule for 2 doctors.
• Keep patients informed if the Dr is running late and manage service delays professionally.
• Show empathy towards patients and anticipate patients' anxieties.
• Efficient filing and retrieving of patient records.
• Maintain patient accounts by obtaining, recording and updating personal and financial information.
• Billing and medical aid co-ordination: managing and directing inquiries to appropriate third party with regards to medical billing, medical aid and cash surgery quotations
• Maintain accountability for payments, collections and receipting of monies.
• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
• Attend to patient emergencies.
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
• Ensure a neat and tidy reception area.
• Circulation of theatre lists and co-ordination of theatre logistics
• General administration.

Qualification:

• Matric
• At least 3 years' experience in a similar medical receptionist position
• Medical billing experience will be an advantage
• Computer literate (Microsoft Office and medical software)
• Afrikaans & English (verbal & written)

Skills and attributes:

• Fluent in Afrikaans and English
• Passionate
• Ability to multitask
• Flexibility
• Excellent telephonic communication skills
• Customer service orientated
• Good time management
• Excellent organisational skills
• Attention to detail
• Professionalism
• Quality focussed

Working hours:

Monday to Friday, 08h00- 17h00 with overtime if required

Appointment:

April 2025

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.