Business Analyst

Job Level : JL-4

Job Title : Business Analyst

Years of Experience : 3+ years

About Ilara Health

At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa.

Ilara Health brings together individuals from diverse backgrounds, including biochemists, data scientists, computer scientists, journalists, marketers, cybersecurity experts, and finance professionals. We are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. Committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa, we are guided by our core values. These values shape our culture and actions. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it now' fuels innovation and learning, driving our commitment to improve healthcare access in Africa.

The Role

As a Business Analyst, you will have the opportunity to shape Ilara Healths strategy and vision. We are looking for an analytical mind with a strategic focus to support our growing use of data and analytics in driving operational and commercial strategy. You will be responsible for gathering and documenting business requirements, developing functional specifications, and analyzing data to recommend solutions that improve efficiency and support business goals. The ideal candidate will thrive in navigating complex data and ambiguity, possess strong analytical and communication skills, and be proactive in driving initiatives. This role requires the ability to collaborate across departments, manage relationships with stakeholders, and support project management activities to ensure the successful implementation of business strategies.

Responsibilities:

• Creating, updating and maintaining departmental dashboards, ensuring data shown in the dashboards:
  • is accurate, relevant and complete - the data to be relied on by the company as the true source of truth.
  • is relevant to the departmental goals and objectives.

• Developing views for operational and strategic reporting across all departments.
• Identifying opportunities for additional data-driven decision making and build new processes from scratch.
• Field requests from the senior management for analysis and be prepared to solve ad-hoc problems.
• Supporting the team in optimizing operations through the use of data for better operational insights and efficiency in processes and identifying opportunities for additional data-driven decision making.

Requirements

• 3+ years of experience in a business strategy and/or analytics role.
• Familiarity with analytics and data visualization tools such as Google Data Studio, Zoho Analytics, Tableau, Power BI or other systems.
• High level of proficiency with MS Excel, SQL and Google Sheets.

Who You Are

• A curious person who sees value in diving deep into data to understand drivers of business performance.
• An excellent communicator and relationship builder who can navigate across company departments with ease.
• A person with a structured work ethic, able to balance conflicting priorities and stakeholder requirements without ever compromising on attention to detail and timely completion of work.
• Somebody who thrives in a fast-paced, growth stage start-up environment, passionate about improving the lives of hundreds of millions of people across the African continent.