Product Executive - Thailand

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking a motivated and detail-oriented Insurance Product Executive to support our Product Manager in the development, integration, and management of our insurance products. This role involves significant interaction with both internal teams and external partners, making strong communication skills essential. The ideal candidate will have a passion for learning, a positive attitude, and the ability to adapt to new challenges.

Job Responsibilities

• Assist the Product Manager in the creation and enhancement of insurance products, ensuring they meet market needs, align with company goals, and are delivered within the established timelines.
• Analyze and understand the customer purchase flow to ensure seamless integration and user experience.
• Prepare and maintain product documentation, including specifications, user guides, and process workflows.
• Participate in User Acceptance Testing (UAT) and verify the customer journey, ensuring that the wording and conditions are consistent with the design specifications
• Collaborate with the technical team to understand and facilitate the integration of APIs related to our insurance products.
• Go through API specifications and thoroughly understand the product requirements to ensure accurate implementation.
• Translate product-related materials, including documentation, customer communications, and marketing content, between Thai and English to ensure accuracy and consistency across languages

Job Requirements

• Bachelor's degree or equivalent practical experience related fields
• Minimum 1 years of project management experience, potential new graduates will be considered as well
• Prior experience working in a high-growth environment, ideally with a mix of experience in MNCs and start ups
• Critical thinking skills and growth mindset
• A self-starter with hands-on experience
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Positive attitude with a customer-centric mindset