IT Systems Engineer (Hybrid)

Were seeking a technically strong and hands-on IT Systems professional to lead execution across our technology stack. As the primary in-house systems engineer, you'll be responsible for driving feasibility assessments, implementing solutions, and maintaining integrations across platforms such as Microsoft Azure, Business Central (BC), and Power BI.

This is a lead individual contributor role-owning the how behind business strategy by validating technical feasibility, executing deployments, and ensuring systems are optimized to support organizational goals.

Key Responsibilities

Own Technical Execution Across the Stack

• Assess feasibility for proposed system changes and provide recommendations (build vs. buy vs. configure).

• Translate business requirements into clear technical solutions across Azure, BC, Power BI, PLM, CRM, and other SaaS platforms.

• Deploy enhancements, integrations, and configurations directly in-house where appropriate.

• Act as primary technical liaison with external vendors to ensure accuracy and alignment.

Deploy & Maintain Business-Critical Systems

• Ensure seamless integration across ERP, CRM, PLM, and other core systems.

• Lead testing, documentation, and rollout during new implementations or upgrades.

• Implement and maintain security controls (SOC, PCI, MFA, access management).

Hands-On Troubleshooting & Support

• Serve as the resolver for system configuration and technical issues across Finance, Supply Chain, Sales, and other teams.

• Manage the ticket triage process and maintain technical documentation, SOPs, and training materials.

Collaboration & Communication

• Coordinate with service providers on resourcing, scope, and deliverables.

• Partner with stakeholders to define data/reporting needs, building in-house solutions or guiding vendors.

• Proactively identify inefficiencies and champion pragmatic improvements.

Required Qualifications

• Bachelors degree in Computer Science or related technical field (MBA a plus).

• 8+ years of experience, with at least 4 years in systems/IT leadership or lead IC capacity.

• Proven expertise with:

  • Microsoft Dynamics 365 (ERP)

  • Microsoft Azure and cloud infrastructure

  • Power BI development and visualization

  • SaaS platforms (CRM, PLM, SCM, Finance)

  • System testing, deployment, and change management

• Familiarity with AI tools (e.g., Copilot) in business operations.

Desired Skills & Attributes

• Doer-first mindset: Hands-on, willing to configure, validate, and deliver.

• Strong technical project management: Translate needs into executional roadmaps.

• Excellent documentation & training ability: Build scalable knowledge for teams.

• Autonomy & prioritization: Balance multiple requests with sound judgment.

• On-site collaboration: Work on-site at least two days per week to stay connected to operations.