QA Tester (Manual) — Product Quality & Usability

Part-time to start, with a path to full-time · Remote / flexible time zone · Reports to Product

About the Role

We ship fast across multiple products, and it's easy for small UI, UX, and data issues to slip through — the kind of thing that's too minor for Support to flag but still hurts the user experience. We're looking for a manual QA tester with strong product instincts to dig into our app, find what's broken or just "off," and help us build a real QA process from the ground up.

This is fundamentally a usability and product-quality role, not a deeply technical one. You don't need to be an engineer — you need a sharp eye for good UI/UX, the patience to test every path in an app, and the judgment to know when something "technically works" but is still a problem for users.

How the Engagement Works

• Phase 1: Deep, end-to-end manual QA of Search functionality — every feature, edge case, and path, with a full written report of findings.

• Phase 2: If Phase 1 goes well, expand testing to the rest of the platform.

• Starts part-time (roughly 10–20 hours/week) with a flexible, self-directed schedule — you don't need to overlap time zones with the team, just be available for occasional syncs.

• If the work proves valuable, this converts into an ongoing full-time role, continuously testing new releases as we ship.

What You'll Do

• Run comprehensive manual testing across the app — every feature, edge case, and user path

• Find bugs and usability issues, assign each a priority, severity, and log them in Linear with clear repro steps, screenshots, and videos.

• Evaluate the app through a UI/UX and product lens — flagging things that "work" but aren't good for the user, not just outright breakages.

• Spot-check data quality: test filtering, sorting, and search results for accuracy (e.g., noticing when a query returns an implausible number of results).

• Use browser DevTools to inspect network calls and investigate performance issues like slow or repeated component rendering.

• Use Postman to test API endpoints and calls where relevant.

• Share findings directly with the product team and be available to answer questions about what you found.

What We're Looking For

• Strong product instincts and a good sense of what makes for solid UI/UX — this matters more than technical depth.

• Hands-on manual testing experience — comfortable doing thorough, methodical, end-to-end exploration of a product.

• A critical, detail-oriented mindset: you notice when something looks "off," even if you can't immediately say why.

• Experience with browser DevTools (inspecting network requests, diagnosing rendering/performance issues).

• Experience with Postman or similar API testing tools.

• Experience testing databases — filtering, sorting, and verifying data accuracy.

• Comfortable working independently and self-managing a project with only periodic check-ins.

Nice to Have

• Interest or experience testing AI-based products and features.

• Experience with GTM/sales tools such as Apollo, Clay, or Instantly — helpful for spotting data-quality issues in search and lead results.

• Test automation experience (e.g., Playwright) for eventually automating regression testing — a plus, but not required or the focus of this role.