Central Screening Unit

RANK APPLICABLE TO THE POSITION - Contract ( 6 months )

No. of roles - 5

Hybrid role(s)

About the client

With a legacy of more than 130 years across the globe, our client has been focusing on one thing: helping people achieve their financial goals. As a global wealth manager, they understand your needs, and take the long view when it comes to your assets. Whether you're starting a company, planning for your retirement, or want to ensure your loved ones will be taken care of in the future; their experts will help find the solution that is right for you.

They are one of the largest key wealth management providers in the region. Their Asia footprint covers major cities in the region including booking centres in Hong Kong and Singapore, offices in Shanghai, Mumbai and other key cities in India as well as joint ventures with a Leading Commercial Bank in Thailand and Japan.

They understand the needs of high and ultra-high net worth individuals in the region and are well positioned to serve them and their families for the long term.

General Description

The Central Screening Unit (CSU) is a dedicated team in the Account Management Department within Private Banking. This unit is responsible to conduct name screening, review the results and provide appropriate comments.

Each member of the team works proactively with the business, and other internal functions. He/she is responsible for the accurate and timely processing of the account opening, as well as the efficient handling of enquiries, escalating to senior colleagues where necessary.

Key features of the position

People Management

• N/A

Client Management (internal)

• Perform name screening and searches on prospective clients and existing customer base
• Check quality of submission for name screening and where required, request further information from Front office
• Review and disposition of hits adequately documented. Promptly escalate all true and potential hits within the required timeline.
• Ensure quality service is provided to internal clients i.e. Relationship Managers / Assistant RMs Business Management
• Strong commitment to quality service and a desire to drive continuous process improvement initiatives
• Support new initiatives and ad hoc tasks as assigned by HOD
• Support the team in user acceptance testing
• Regulatory Responsibilities &/OR Risk Management
• Ensure adherence to relevant regulatory laws, compliance policies and procedures when performing quality review
• Work with Compliance and other stakeholders

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• Able to multitask and work under tight deadlines
• Sound judgment and initiative
• Able to work with minimal supervision and a team player
• Good organization ability and time management skills
• Meticulous with an eye for detail
• Proactive, hands-on and solutions-oriented
• Excellent inter-personal and communication skills
• Good analytical and problem solving ability

Professional and Technical

• Degree / Diploma holder with at least 1 year of relevant experience in name screening will be an advantage.
• Good MSOffice software knowledge and aptitude for technology
• Good command of both written and verbal in English and Chinese

REPORTING LINE - Functionally to Head of Central Screening Unit