[LATAM] Real Estate Follow Up Specialist

**HYPR Service** is a premier recruitment agency dedicated to connecting exceptional talent with outstanding opportunities in the United States. We specialize in identifying and placing top-tier professionals across various industries, ensuring our clients receive the best candidates to meet their business needs. HYPR Service excels in bridging cultural and professional gaps, facilitating seamless transitions, and fostering long-term success for both candidates and employers.

Job Title: Real Estate - Follow-Up Specialist
(100% Work From Home)

Location: Remote 

Position Type: Full-time

Salary: USD 1,600 - 1,900 /month (based on experience)

Schedule: M-F 9am - 6pm Eastern Standard Time

About Our Client:

Real Estate Wholesaling company that specializes in quick and hassle-free property sales, offering personalized cash offers helping homeowners in various situations achieve their goals efficiently and with integrity.

Requirements:
- Fluency in both Spanish and English (speaking and writing)***
- Extensive Real Estate experience 
- Previous experience in a bilingual communications role is preferred
- A successful and proven sales history is preferred
- 2+ years of phone or call center experience preferred
- Highly organized, ability to follow processes, great communication skills required
- Technology-driven & ability to learn quickly required
- Self-motivation and drive required
- Strong working knowledge of Google Docs and MS Office including Word, - -- Excel and Podio CRM

Equipment Requirements:
o Dual Monitor Computer (at least i5 processor)
o Back-Up Power / Generator, Backup internet and Back Up Device
o Dedicated Workspace
o Internet Speed at least 50mbps for both main and back-up

Essential Duties and Responsibilities:

1. Customer Communications
- Regularly follow up with sellers (outbound calls) - gather information, and identify additionals needs that may be detrimental for the closer to properly close the deal
- Respond promptly to all sales leads, providing accurate and detailed information about our process - to increase sales
- Build rapport with potential clients and help overcome objections to generate more sales

2. Lead Nurturing
- Implement lead nurturing strategies to maintain engagement with potential sellers who have shown interest but not yet under contract
- Timely and accurate response to calls, texts, online chats and emails
- Sales Pipeline Management
- Monitor and manage the sales pipeline, tracking progress of leads, updating internal tracker
- Provide suggestions for opportunities to close a sale
- Use the CRM daily to manage & update pipeline of prospects and potential sales leads in a timely manner

3. Documentation and Reporting

- Maintain accurate and up-to-date records of customer interactions, ensuring details are properly documented in the CRM system
- Generate regular reports on follow up activities, closing rates and other key performance indicators
- Collaborate with other team members to align follow up strategies with overall business objectives

4. Goal Achievement
- Set and achieve follow-up and revenue generations targets established by the leadership
- Continuously assess and adjust strategies to meet or exceed sales goals (KPIs)

5. Adaptability
- Adapt communication and follow-up approaches based on the unique needs and preferences of each lead
- Stay flexible in adjusting strategies to accommodate changing market dynamics
- Perform other administrative tasks and special projects as assigned
- Attend business meetings and trainings as required
- Willing to learn the industry and help us maintain and grow our marketplace position
- Ability to quickly learn the real estate industry and the real estate specific systems / technologies

Position Requirements and Skills:
- Must be ambitious! Were looking for a real Go-Getter who wants to serve and add value
- Lives out our core values Speed is King, Growth -Oriented and PTP (Price-Tag-Payer)
- Possess the ability to connect with a variety of personalities
- Research and development skills to improve processes
- Ability to use or quickly learn real estate-specific CRM and marketing/lead technologies
- Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
- Ability to perform intermediate tasks in the Google Docs and/or MS Office Suite (Word, Excel, PowerPoint)
- Outstanding written, grammar, & verbal communication skills with the ability to interact with all levels of an organization
- Must possess excellent problem-solving and planning skills
- Excellent time management skills and ability to adhere to schedules/deadlines
- A roll-up-your-sleeves, and all-hands-on-deck mentality to cross-functional tasks and assignments
- Strong relationship management and the ability to drive multiple tasks to completion successfully
- Resourceful team player with a positive can-do attitude
- Ability to work in a fast-paced environment
- Good attendance record