[LATAM] Call Center Sales Operations Manager (Real Estate)

• AVAILABLE FOR MEXICO AND LATAM

**HYPR Service** is a premier recruitment agency dedicated to connecting exceptional talent with outstanding opportunities in the United States. We specialize in identifying and placing top-tier professionals across various industries, ensuring our clients receive the best candidates to meet their business needs. HYPR Service excels in bridging cultural and professional gaps, facilitating seamless transitions, and fostering long-term success for both candidates and employers.

Job Title: Call Center Sales Operations Manager (Real Estate)
(100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1900 - $2500/month + Team bonus on performance of team

Schedule: 

About the Role: The ideal candidate will have a proven track record in sales and a passion for achieving and surpassing targets. This role requires a strategic thinker with strong leadership skills to drive team performance, develop effective sales strategies, and build strong client relationships.

Key Responsibilities:

• Team Leadership: Oversee the daily operations of the sales team, set sales targets, and ensure team members meet or exceed performance goals.
• Sales Strategy: Develop and implement effective sales strategies and tactics aligned with company goals to expand market reach and drive revenue.
• Pipeline Management: Monitor the sales pipeline, lead conversion rates, and overall team performance metrics to ensure targets are met.
• Training and Development: Provide ongoing coaching, training, and mentorship to sales team members to enhance their skills and performance.
• Client Relationship Management: Build and maintain strong relationships with clients and prospects, ensuring high levels of customer satisfaction and repeat business.
• Market Analysis: Analyze market trends, customer needs, and competitor activities to adapt strategies and identify new business opportunities.
• Reporting: Prepare regular reports on sales metrics, team performance, and forecasts to present to senior management.

Requirements:

• Experience: 3 years of experience in call center sales, with a background in leadership or management role.
• Education: Bachelors degree in Business, Marketing, Real Estate, or a related field (preferred).
• Proven Record: Demonstrated track record of achieving and exceeding sales targets.
• Leadership Skills: Strong ability to lead, motivate, and develop a team with diverse backgrounds and skill levels.
• Communication Skills: Excellent verbal and written communication skills

• Tech-Savvy: Proficient in CRM systems (e.g., Salesforce, HubSpot), MS Office, and familiar with real estate software (e.g., MLS, Podio, siLE).
• Customer Focus: Passionate about delivering exceptional customer service and fostering client relationships.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Adaptability: Able to work in a fast-paced, constantly evolving environment with a growth-oriented mindset.