Quality and Compliance Manager

Key Responsibilities:

• Lead the development, implementation, maintenance and continuous improvement of the Company's:
  • Quality Management System (QMS)
  • Environmental Management System (EMS)
  • Safety Management System (SMS)
  • Customer-specific requirements and relevant international standards
• Establish and maintain quality documentation, ensuring all procedures, records, specifications and manuals are current, accurate, and properly controlled.
• Serve as key point person and lead all internal, external, customer, certification and regulatory audits.
• Lead, manage, develop and train the QA/QC team to ensure effective execution of quality assurance and quality control activities.
• Ensure effective inspection and testing of incoming raw materials, packaging materials, in-process products and finished goods to meet established quality standards.
• Monitor product quality performance and drive corrective, preventive and continuous improvement initiatives.
• Manage customer complaints, conduct root cause analysis and ensure timely implementation and verification of corrective and preventive actions.
• Oversee laboratory operations, including:
  • Testing and analysis activities
  • Validation and implementation of new testing methods and equipment
  • Troubleshooting laboratory equipment and testing procedures
  • Training laboratory personnel
• Collaborate closely with Production, Engineering, Procurement and other departments to ensure product quality and operational efficiency.
• Lead pest control, hygiene, sanitation and housekeeping programs to ensure compliance with quality and food/feed/pet care safety requirements where applicable.
• Ensure effective quality data management, including accurate recording, storage, retrieval, analysis and reporting.
• Support product development, process validation, and R&D activities as required.
• Ensure compliance with company policies, statutory requirements and workplace health, safety and environmental regulations.
• Conduct training programs and quality awareness initiatives across the organization.
• Perform any other duties assigned by Management from time to time.

Requirements:

• Bachelor's Degree in Science, Engineering, Quality Management or a related discipline with a minimum of 10 years' relevant experience; or
• Diploma, Certificate, or SPM qualification with a minimum of 15 years' relevant experience in a similar managerial role.
• Strong knowledge of Quality Management Systems, auditing practices, continuous improvement methodologies and laboratory operations.
• Proven leadership, team management and interpersonal skills.
• Strong analytical, problem-solving and decision-making abilities.
• Excellent attention to detail and a high level of accuracy.
• Proficient in Microsoft Office applications.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Self-motivated, proactive, organized and results-oriented with a strong sense of ownership and accountability.

Working Location:

Melaka, Malaysia