Bilingual (English & Japanese) Sales Specialist | IT Services & System

We're Hiring: Sales Specialist for IT Services & System!

We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales, strong relationship-building skills, and a proven track record of exceeding sales targets in the competitive IT industry.

Location: Kota Damansara, Petaling Jaya, Malaysia
Work Mode: Work From Office
Role: Sales Specialist for IT Services & System (Japanese & English Speaking)
Salary: MYR 10,000

What You'll Do:

1. Lead Generation & Prospecting:

• Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.
• Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.
• Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.

2. Solutions Selling & Technical Understanding:

• Develop a strong understanding of our core system integration offerings, including but not limited to: Key Focus Solutions: Own Managed Services (e.g., Firewall Managed Services, IT Help Desk Services, RPAM Service & etc).
• Other Solutions: Network Infrastructure (e.g., Firewall, LAN/WAN, Wi-Fi, Security solutions), Server & Storage Solutions (e.g., On-premises, Virtualization, Cloud integration), Cybersecurity Solutions (e.g., Endpoint Protection) and, Cloud Services (e.g., IaaS, PaaS, SaaS integration, Hybrid Cloud).
• Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.
• Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.
• Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.

3. Sales Cycle Management:

• Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English, often a blend).
• Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.
• Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.

4. Client Relationship Management:

• Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.
• Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.
• Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.
• Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.

5. Market Intelligence & Strategy:

• Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.
• Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.

6. Reporting & Administration:

• Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.
• Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.
• Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.

What We're Looking For:

1. Education: Degree in IT, Computer Science, Business Administration, Marketing, or a related technical field.

2. Language Proficiency:

• Native or Near-Native fluency in Japanese, both written and verbal. (Essential for technical documentation, Director and Head Quarter personnel communication).
• Native or Near-Native fluency in English, both written and verbal. (Essential for local clients, local internal team communication).

3. Experience:

• Minimum of 5 years of proven experience in sales, business development, or account management within an IT System Integrator, IT Solutions Provider, or IT Vendor environment.
• Demonstrated understanding of IT infrastructure, networking, cybersecurity & cloud computing
• Proven track record of meeting or exceeding sales targets for complex IT projects and services.
• Experience navigating the Malaysian IT market and understanding Japanese-Oriented Company business nuances is a strong plus.

4. Skills:

• Exceptional communication, presentation, and negotiation skills in both required languages, capable of simplifying complex technical concepts for business stakeholders.
• Strong interpersonal skills with the ability to build rapport and trust quickly with IT managers, C-level executives, and procurement teams.
• Excellent active listening skills and the ability to understand nuanced IT infrastructure and business process needs.
• Proven ability to work independently and as part of a technical sales team.
• Highly organized with strong time management, pipeline management, and prioritization abilities.
• Proficiency Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• A proactive, self-motivated, and results-oriented approach with a genuine interest in technology.
• Ability to adapt sales strategies to different cultural contexts and business environments in Malaysia.
• Valid driving license and willingness to travel within Klang Valley and other states in Malaysia for client meetings/site visit as required.

Remuneration:

MYR 10,000 - MYR 12,000

Contact

• May Chong | 012 280 1717 | may.chong@hunters-in.com
• Andrea Low | 018 225 3693| andrea.low@hunters-in.com