Job Description:

• Implement DevOps best practices and enterprise IT policies.
• Monitor entire infrastructure, including servers, networks, cloud deployments, and applications
• Data and VoIP servers’ management.
• Management of cloud infrastructure in AWS and Azure.
• Supervise Internet bandwidth and performance management.
• Supervise IT Stock management
• Communicate and coordinate with service providers (ISP and vendors)
• Handle data queries regarding the users by Quality Control/Assurance.
• VPN and remote connectivity access management.
• Monitor Data and Voice Network Uptime and management.
• Recommend performance enhancements by performing gap analysis, identifying alternative solutions
• Communication and coordination with foreign offices and other departments for smooth business operations.

Job Specification:

• Degree in Computer Science, Information Systems management, or similar.
• 6-10 years of experience in IT networking/support, and at least 2-3 years in a managerial role.
• Preferable hands-on experience of working with VoIP and PBX solutions such as Asterisk, FreePBX and 3CX.
• Have hand on experience in managing cloud infrastructure in AWS and Azure
• Preferable certifications in AWS and/or Azure.
• Must have hands-on experience with managing continuous deployments, integrations, high availability and monitoring using tools such as Ansible, Docker, Kubernetes, Jenkins, Manage Engine
• Excellent management and organizational skills.
• Ability to manage 24/7 IT operations through efficient management, training and empowerment of team members.
• Problem-solving and troubleshooting skills