Job Overview:

Local hardware store looking for a passionate and results-driven Store Manager who values community connections and has a problem-solving mindset. The ideal candidate will oversee daily store operations, ensure excellent customer service, and build relationships within the community to drive local engagement.

Key Responsibilities:

• Leadership & Team Management

  • Supervise, train, and motivate team members to create a positive and productive work environment.

  • Foster a customer-first culture by setting an example in customer service and problem-solving.

  • Conduct performance reviews and provide coaching to improve employee skills.

• Community Engagement & Customer Service

  • Build strong relationships with local customers, contractors, and businesses.

  • Ensure a welcoming and helpful in-store experience for all customers.

• Problem Solving & Operational Excellence

  • Quickly assess and resolve customer concerns to maintain satisfaction and loyalty.

  • Identify operational challenges and implement effective solutions to improve efficiency.

  • Maintain strong inventory management to ensure product availability and minimize loss.

Qualifications:

• 3+ years of retail management experience, preferably in hardware or home improvement.

• Strong leadership and team-building skills.

• Ability to resolve problems quickly and creatively.

• Passion for community involvement and customer engagement.

• Knowledge of hardware, tools, and home improvement products.

• Strong organizational and multitasking abilities.