Support Worker

To provide a support & guidance services to vulnerable young people (LAC & UASCS). Identify and take appropriate actions according to their needs & requirements, in conjunction with pathway plan, support plans, other plans along with internal & external parties and agencies.

Duties

• Provide a safe, welcoming and supportive environment and culture to our young people.

• Support the manager, whilst maintaining positive practices, in line with our aims and objectives.

• Maintain regular recording system in connection with each young person

• Be involved in the implementation of Support Plan.

• Create or assist in creating Risk Assessments and Support Plans.

• Attend & support young person at reviews and planning meetings when required.

• Promote and maintain high standards of cleanliness including undertaking household duties as required, including cleaning, gardening, shopping etc.

• Ensure that safe and appropriate practices are always maintained.

• Participate in the general activities to use any personal skills to elevate the opportunity for each young person.

• Attend regular supervisions, staff meetings and training sessions as required.

• Deal with telephone enquiries and undertake administrative duties as required e.g., daily logs, accident book, incident forms etc. Maintain case files, including details of assessment plans, decisions, visits and the implementation and evaluation of action about the support plan.

• Promote young peoples rights and interests whilst protecting them from danger, harm, or abuse.

• To be responsible for the building during the shift.

• To advise, support, and exchange information with other staff team members.

• To act quickly AND efficiently in any emergency and apply established protocols relating to emergency situations and ensure the well-being of young people and others.

• To be responsible for home financial administration during their shift, including petty cash, activity money, young peoples personal allowances, and other such budgets that require correct appropriation.

• To be responsible for organising and promoting the smooth running of their shifts, including sleep-in shifts, and waking nights.

• To challenge poor performance among other members of the staff team, should it arise, in a professional manner.

• To ensure that the environmental needs meet statutory requirements concerning Health and Safety Regulations and the National Minimum Standards, reporting directly to their line manager any concerns.

Responsibilities

• Undertake the in-house induction programme upon commencing employment

• Complete allocated training including online & face to face in a timely manner.

• Be familiar with and promote the policies and procedures, applying all knowledge to work practices.

• Be familiar with the assessed needs of each young person, and to provide appropriate support as defined in Support Plans and Risk Assessments.

• Understand and comply with all Regulatory requirements including Health & Safety, COSHH, RIDDOR and Accident/Incident reporting.

• Maintain clear and accurate records as required by the policies and procedures, and to ensure that all records are completed accurately and to acceptable standards.

• Assist young people to manage their behaviours through positive intervention

• Use the support, risk assessments, policies and procedures plan to adopt any required strategies

• Support young people to safely access facilities and activities, both in the provision and outside.

• Communicate with outside agencies inc. doctors, social workers, police etc on behalf of the young people.

• To act immediately to resolve any conflicts within the home, and to support the use of the following defined procedures including the Grievance Policy, Complaints Policy etc.

• To carry out any reasonable requests by your line manager as deemed necessary to fulfil your role of employment.

Expectations

• Act as a positive and supportive role model to young people in all aspects of work.

• Act in an honest and trustworthy manner at all times.

• Be reliable, dependable, and punctual.

• Work openly and cooperatively with all young people and colleagues, and to treat them with dignity and respect at all times.

• Honour all work commitments, arrangements and agreements including any authorised changes to rotas, swaps etc.

• Declare any issues that could be deemed to create any conflicts of interest as soon as they arise and ensure they do not encroach or influence your professional work practice or judgements. This would include secondary jobs, relationships with colleagues, contact with rival businesses etc.

• Avoid any formation of inappropriate relationships with young people whatsoever.

• Avoid putting yourself or any other person at unnecessary risk.

• Seek guidance and clarification from your line manager regarding any aspect of your role and responsibilities that you are unsure of.

• Avoid any behaviour in work or outside of work that would call into question your suitability to be employed in the social care sector.

This is a guide of the duties, responsibilities & expectations of this role and does define total definition of the role. Additional points may be added depending on the circumstances along with overall developmental in line with ongoing development and improvement.

To Apply: Send your CV to info@htrrecruitment.com