Sales Team Supervisor

The Sales Team Supervisor will oversee store operations and team performance, helps customers find the right tech solutions, and ensures excellent service across the retail branches in Taguig, Mandaluyong, and Quezon City.

Job Responsibilities:

• Oversee day-to-day store operations to ensure smooth and efficient workflow
• Lead, coach, and motivate the sales team to consistently meet or exceed sales targets
• Set clear goals and monitor individual and team performance, providing feedback as needed
• Personally assist customers with product inquiries, recommending the best laptop and tech solutions for their needs
• Maintain high customer service standards and ensure the team is knowledgeable about current products and promotions
• Monitor and manage daily sales reports, inventory levels, and stock movement
• Oversee POS transactions to ensure accuracy and proper handling of cash and sales records
• Address and resolve customer concerns or complaints in a professional and timely manner
• Identify training needs and conduct on-the-job coaching to develop staff skills
• Coordinate with management on stock requests, promotions, and store performance update

Qualifications:

• At least college level or a college graduate
• Minimum of 2-4 years' experience as a Supervisor, Team Lead, or in a similar capacity
• Background in retail sales is a plus
• Solid understanding of tech products such as laptops, desktops, and accessories
• Working knowledge of POS systems and basic inventory procedures
• Excellent leadership, communication, and customer-handling skills
  

Location: Taguig, Mandaluyong, Quezon City

Work Setup: Fully Onsite

Work Schedule: Day Shift | Possible Shifting Schedule