Head of IT - System Development & Infrastructure (Retail I FMCG)

Position: Head of IT 
Location: Quezon City (On-site)
Work Schedule: Morning Shift, Monday–Friday

Job Summary:
The Head of IT  will lead the organization's IT strategy, ensuring the seamless operation of all technology systems across multiple sites. This role requires strategic vision, hands-on IT expertise, and leadership experience in retail or multi-site operations.

Key Responsibilities:

• Develop and implement the IT strategy aligned with business goals for retail operations.

• Oversee IT operations, ensuring system availability, network reliability, and cybersecurity across all sites.

• Lead the design, development, and implementation of systems supporting retail operations, POS, CRM, and other business applications.

• Manage mall IT infrastructure, including servers, networks, hardware, security systems, and IoT/automation technologies.

• Evaluate, select, and implement enterprise technologies and digital transformation projects for mall operations.

• Establish IT governance, risk management, and compliance frameworks.

• Oversee IT budgeting, vendor management, and procurement across multiple locations.

• Lead, mentor, and develop a high-performing IT team.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, Engineering, or related field.

• Minimum 10 years of IT leadership experience; experience in retail or mall operations preferred.

• Strong knowledge of IT architecture, enterprise systems, networks, and cybersecurity.

• Proven track record in managing multi-site IT infrastructure and digital projects.

• Excellent leadership, project management, and strategic planning skills.

Preferred Experience:

• Hands-on experience managing IT operations for multi-site retail environments.

• Experience with POS systems, retail applications, and infrastructure for commercial properties.

• Background in digital transformation and enterprise system implementation in a retail setting.