Business Process Manager

Location: Makati or BGC (Onsite) | Schedule: Monday – Friday (Morning Shift) Package: Competitive Salary  

Job Summary: The Business Ops Excellence Manager acts as a transformation agent within the Shared Service Center. Using Lean Six Sigma methodologies, you will identify inefficiencies in financial processes and implement solutions to reach "best-in-class" status.

Key Responsibilities:

• Process Improvement: .
• Change Management: Develop and implement change management plans to ensure process updates are well-received and executed.
• Training: Oversee and deliver end-user training for all process improvements and digital automation tools.
• Stakeholder Engagement: Run process workshops with International stakeholders to approve improved workflows.

Requirements:

• Certification: Lean Six Sigma Certified (Green or Black Belt) is mandatory.
• Market Expertise: Experience project-managing process improvements for the shared service framework.
• Skills: Advanced Project Management and Digital Automation skills.