IT Manager (FMCG/F&B)

Key Responsibilities

IT Infrastructure & Systems Management

• Manage and maintain company IT infrastructure, including servers, networks, and system security
• Ensure system stability, uptime, and data integrity across all business units
• Oversee hardware and software lifecycle management

Systems Integration & SAP Management

• Lead integration of SAP with Finance, POS, Magento, and website platforms
• Ensure accurate data flow between systems and resolve integration issues
• Support end-to-end business processes through optimized system configurations

Reporting & Data Management

• Develop, customize, and maintain Crystal Reports within SAP
• Translate business requirements into detailed financial and operational reports
• Provide accurate reporting support for finance, sales, and operations teams

Business Process Support

• Work closely with Finance, Sales, E-commerce, and Operations to understand system needs
• Recommend technology improvements to enhance process efficiency
• Provide user training and system support when necessary

Vendor & Project Management

• Coordinate with external IT vendors and service providers
• Lead system upgrades, enhancements, and implementation projects
• Ensure projects are delivered on time and within scope

Qualifications

• Bachelors degree in Information Technology, Computer Science, or related field
• 5–8 years of experience in IT infrastructure and enterprise systems management
• Strong expertise in SAP integration (Finance, POS, Magento, website platforms)
• Advanced proficiency in SAP Crystal Reports development
• Solid understanding of business process flows in FMCG or retail environments
• Strong communication skills with the ability to collaborate across departments

Key Competencies

• Systems integration expertise
• SAP technical proficiency
• Analytical and problem-solving skills
• Infrastructure management
• Cross-functional communication
• Project management