Operations and Sales Lead (Property / Office)

Job Title: Operations and Sales Lead

Location: Makati City

Work Schedule: Monday to Friday, Day Shift

Employment Type: Full-time

About the Company:
A fast-growing player in the property management industry, specializing in flexible office solutions, including coworking spaces and private office suites. They are dedicated to providing modern, community-driven work environments that empower individuals and businesses to thrive.

About the Role:
We are looking for a proactive and strategic Operations and Sales Lead to manage daily operations, drive revenue, and elevate the overall member experience within the coworking and office spaces. This role is ideal for a dynamic leader who thrives in fast-paced environments and is passionate about operational efficiency, team leadership, and building vibrant work communities.

Responsibilities:

Center Operations

• Oversee daily operations to ensure a seamless and professional experience for members.
• Streamline systems and workflows to enhance operational efficiency and satisfaction.
• Uphold high standards for cleanliness, consistency, and quality of service.
• Address operational concerns promptly to maintain smooth functioning of the center.

Team Leadership

• Lead and mentor a small, high-performing team to achieve performance and engagement goals.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Conduct regular feedback sessions and support team development initiatives.

Sales and Revenue Growth

• Increase member acquisition, engagement, and retention to drive occupancy and revenue.
• Work closely with the marketing team to support campaigns and local outreach initiatives.
• Track performance metrics and implement strategies to meet and exceed financial targets.
• Develop initiatives to strengthen community engagement and member satisfaction.

Qualifications:

• Experience in sales and/or operations, preferably in coworking, hospitality, or property management.
• Strong leadership and people management skills.
• Excellent communication, problem-solving, and organizational abilities.
• Results-oriented with a focus on customer experience and community building.
• Proficient in using data to guide decisions and improve performance.