Job Openings
E-Commerce Manager - Retail (Hybrid)
About the job E-Commerce Manager - Retail (Hybrid)
Hybrid | Paranaque City | Mon-Fri
Job Summary
The E-commerce Manager – Retail will lead and scale the online retail business, driving revenue growth, profitability, and customer experience across digital channels. This role carries full P&L responsibility and is accountable for commercial strategy, online merchandising, campaign execution, marketplace performance, and overall digital growth.
The ideal candidate brings strong leadership, deep expertise in e-commerce operations, and the ability to collaborate effectively across commercial, marketing, data, supply chain, and technology teams.
Key Responsibilities
Business Leadership & P&L
- Take full ownership of the E-commerce Retail P&L.
- Set and achieve revenue, margin, and profitability targets.
- Develop pricing strategies, promotional calendars, and growth plans.
- Monitor key financial and operational KPIs (sales, conversion rate, AOV, margin, CAC, etc.).
- Report performance, forecasts, and insights to senior leadership.
E-commerce Strategy & Growth
- Define the e-commerce strategy, roadmap, and success metrics.
- Drive traffic acquisition through SEO, paid media, CRM, and marketplace channels.
- Optimize the full customer journey from acquisition to retention.
- Identify new digital growth opportunities, partnerships, and revenue streams.
- Lead marketplace strategy for 1P and 3P channels where applicable.
Online Merchandising & Trading
- Oversee digital merchandising, product assortment, and category performance.
- Ensure accurate product listings, pricing, promotions, and inventory availability.
- Plan and execute seasonal campaigns, launches, and trading events.
- Optimize on-site experience including navigation, search, and conversion funnels.
Performance Marketing & Campaign Management
- Oversee digital campaigns across paid search, social, display, email, and affiliate channels.
- Ensure effective targeting, tracking, and attribution.
- Optimize campaigns based on ROAS, ROI, conversion rate, and customer lifetime value.
- Coordinate promotional activities to maximize peak sales periods.
Operations & Cross-Functional Collaboration
- Partner with supply chain and operations teams to ensure stock availability and fulfillment efficiency.
- Work with technology teams to enhance website performance, UX, and platform capabilities.
- Collaborate with data teams to ensure accurate performance measurement and reporting.
- Align with marketing and brand teams to ensure consistent messaging and positioning.
Qualifications
Education
- Bachelor's degree in Marketing, Business, E-commerce, Communications, or a related field.
Experience
- 5–7 years of experience in e-commerce, digital retail, or online trading.
- Proven experience managing P&L and driving online revenue growth.
- Strong understanding of digital marketing, conversion optimization, and analytics.
- Experience managing online merchandising and marketplace operations.
- Demonstrated ability to collaborate across commercial, marketing, data, operations, and technology teams.
- Strong analytical, leadership, and stakeholder management skills.