Global Travel and Expense Specialist | FIXED TERM EMPLOYMENT

Global Travel and Expense Specialist | FIXED TERM EMPLOYMENT

Taguig | On-site | Monday to Friday

Job Summary:
We are looking for a detail-oriented Global Travel & Expense (T&E) Specialist to support end-to-end T&E processing and compliance on a fixed-term basis. This role ensures accurate, timely, and policy-compliant processing of expense claims, supports stakeholders across multiple entities, and contributes to continuous process improvements within a shared services environment.

Key Responsibilities:

1. Travel & Expense Processing

• Review and validate employee expense claims in Concur, ensuring compliance with company policies and statutory requirements
• Verify supporting documents and resolve incomplete or inaccurate submissions
• Process expense claims and requests in SAP, including clearing and payment validation
• Monitor and resolve rejected transactions and payment issues in a timely manner
• Manage queries using designated tools, ensuring all requests are handled within SLA timelines
• Administer corporate cardholder services and maintain account records

2. Month-End Closing & Reporting

• Ensure all T&E transactions are processed accurately within month-end timelines
• Support month-end closing activities and reconciliation processes
• Prepare standard and ad hoc reports with high accuracy and timeliness
• Assist in financial analysis and reporting as requested by the Team Lead or stakeholders

3. Compliance & Controls

• Ensure adherence to internal policies, global operating guidelines, and procedures
• Execute and document internal controls (including JSOX compliance where applicable)
• Support audit requirements by maintaining proper documentation and process transparency

4. Stakeholder & Team Support

• Provide timely support and resolution to employee and stakeholder queries
• Collaborate with team members to ensure efficient workload distribution and high service quality
• Support cross-functional teams, projects, and continuous improvement initiatives
• Develop understanding of business units to provide effective T&E-related guidance

5. Process Improvement

• Continuously review and monitor T&E processes and KPIs
• Identify improvement opportunities and recommend solutions to enhance efficiency and accuracy
• Update process documentation and SOPs when changes occur

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field (Diploma holders with relevant experience may be considered)
• At least 1 year of experience in accounting, finance, or shared services operations
• Experience in Travel & Expense processing is an advantage
• Familiarity with SAP, Concur, and MS Office applications
• Strong understanding of accounting principles (e.g., IFRS is a plus)
• Knowledge of internal controls and compliance frameworks (e.g., JSOX) is an advantage

Key Competencies:

• Attention to detail and accuracy
• Strong analytical and problem-solving skills
• Time management and ability to meet deadlines
• Customer service orientation and communication skills
• Team collaboration and adaptability
• Data management and process improvement mindset

Performance Metrics:

• Accuracy and timeliness of T&E processing
• Compliance with policies, procedures, and audit requirements
• SLA adherence for query resolution
• Efficiency during month-end closing
• Contribution to process improvements and team performance

Employment Type:
Fixed-Term Contract (12 months)

Work Environment:

• Shared services or hybrid work setup
• Collaboration with global teams across multiple time zones