Customer Marketing Agreement (CMA) Professional

Job Title: Customer Marketing Agreements (CMA) Professional

Job Type: Full-time | Full Onsite | Day Shift

Location: BGC, Taguig

Key Responsibilities

• Process and issue CMA invoices, credit memos, debit memos, accruals, and payments accurately and on time

• Ensure all customer agreements are received, stored, and approved in accordance with the authority matrix

• Review and support preparation of SOX controls; assist with internal and external audits

• Liaise with the Order-to-Cash team to manage aged debt and resolve customer disputes

• Review existing processes and drive continuous improvement projects in collaboration with RPA and Operational Excellence teams

• Act as SME — support team training, knowledge transfer, and resolution of daily operational challenges

• Support the transition team in migrating CMA activities in scope for the SSC

Qualifications & Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, or equivalent

• At least 3 years of relevant experience in Finance and/or Accounting, preferably in a multinational company

• Strong basic accounting skills, with emphasis on account reconciliation

• Proficient in Excel — XLOOKUP, VLOOKUP, Pivot Tables, and INDEX/MATCH

• ERP experience required; SAP strongly preferred

• Strong written and verbal English communication skills

• Excellent time management and organizational skills

• Lean Six Sigma certification is an advantage

• Power BI knowledge is an advantage