Job Description & Requirements

Job Description

• Person will perform L2 of Storage Administration.
• Experience in storage administrative tools of HP/Hitachi SAN -G1000/XP7, P9500/VSP , HP 3PAR, EMC NAS -Isilon/Celera , Brocade SAN Fabric , Native commands of SAN and NAS devices
• Configuration ,monitoring & analyzing event, alert logs and appropriate actions taking, strong trouble shooting skills in storage environment and solving problems
• pro-active measures and preventive measure for storage problems/errors.
• Meeting SLA in time to fix the errors and problems.
• Storage controller firmware up gradation, Disk controller firmware up gradation
• Monitor STORAGE systems and check for failures
• Check disk space on STORAGE systems
• Creation of STORAGE user accounts
• Log of email alerts into ServiceNow
• Sign off of daily checks.
• Investigate and resolve problem tickets
• Respond to email alerts from subsystems.
• Meeting SLA in time to fix the errors and problems
• Problem determination and resolution on a 24x7 basis.
• Perform system administration activities
• Creation and updating of Document when required
• Account administration.
• Interface with storage vendors for hardware repairs
• Disaster Recovery support ( Should have basic knowledge)

Skills Required

HP / Hitachi & EMC Storage administration, Brocade SAN Fabric

Good hands on experience on SAN,NAS.

Additional Information:

• Shift allowance is provided, below are the required shift timings:
• 3 rotational shifts (7am-4pm, 2pm-11pm, 5pm-2am)
• On-call support required - candidate to standby outside of normal work hours to provide on-call support if needed