Checkout Team Member Store

Key Responsibilities:

• Customer Service: Greet customers warmly, answer inquiries, and assist with any questions regarding products, promotions, or store policies.
• Transaction Processing: Operate cash registers to process customer purchases accurately, including scanning items, applying discounts, and accepting payments (cash, credit, or mobile payments).
• Money Handling: Accurately handle cash, make change, and ensure the safe handling of all monetary transactions.
• Receipt Management: Provide customers with receipts and ensure they are satisfied with their purchases before they leave the checkout area.
• Bagging and Packing: Assist customers in bagging their purchases and ensure that items are packed securely.
• Product Scanning and Inventory: Scan items efficiently, verify prices, and identify any discrepancies in pricing or product information.
• Maintain Checkout Area: Keep the checkout area clean, organized, and well-stocked with bags, receipt paper, and necessary supplies.
• Upselling and Promotions: Inform customers about store promotions, sales, or loyalty programs, and encourage participation where appropriate.
• Customer Issue Resolution: Address customer concerns or complaints regarding transactions in a calm and professional manner, escalating to management if necessary.
• Teamwork: Work collaboratively with other team members and store departments to ensure a smooth and efficient checkout process.
• Adherence to Policies: Follow all store policies, including those related to returns, exchanges, and fraud prevention.
• Store Security: Maintain awareness of security procedures to prevent theft and loss.

Qualifications:

• Education: Matric or Inter
• Experience: Previous retail or cashier experience is preferred, but not required; on-the-job training will be provided.