IT Systems & Network Specialist

Job Responsibility:

• Build, install, configure, analyze, tune, and troubleshoot Windows operating systems both on-premises and in cloud IaaS providers.
• Resolve difficult system problems and provide user consultation or training.
• Manage hardware, software, and utilities for installation, modification, troubleshooting, maintenance, and upgrades of operating systems and workstation environments.
• Monitor and analyze resource usage to recommend/develop enhancements to system capabilities and performance.
• Document systems infrastructure for users, support and consulting personnel, and developers.
• Train personnel who provide support and consulting services to users.
• Act as liaison with various departments across nationwide.
• Configure, implement, and maintain system security strategies, policies, and procedures.
• Support infrastructure deployment models, including Private, Public, and Hybrid.
• Maintaining a general level of expertise in Code Green, Proofpoint, Active Directory, Exchange, Office 365, Azure, AWS, GCP, and other Windows-based technologies.
• Ability to configure VMs and Web Applications through Azure Web Portal and Command Line Interface through PowerShell
• Collaborating with other members of Gd IT, to ensure that our services meet operations requirements for both internal and external clients and ensuring that standards for consistent documentation are met.
• Responsible to implement and support digital transformation programs launched by business
• Document and follow processes and procedures for the windows infrastructure and systems.
• Collaborating with the team on future direction and opportunities for new technology.
• Other duties may also be assigned as per Heads directives

Education & Qualification:

• Educated to "Bachelors" Level or equivalent

• 1 Year Diploma in IT

• 3 Year experience in Server Support
• Experience and familiarity with all OS (Win 7 / 8 / 8.1/10 and earlier versions)

• Experience and familiarity with Code Green, Proofpoint, Active Directory, Exchange, Office 365, Azure, AWS, GCP