Sales Officer

Job Summary:
The Sales Officer will be responsible for generating new business opportunities, managing relationships with clients, and driving revenue growth in the logistics. This role requires a proactive approach to understanding client needs and offering tailored logistics solutions, including air, sea, and land freight services. The ideal candidate will have a strong sales background in the logistics industry, excellent communication skills, and the ability to build long-term client relationships.

Key Responsibilities:

1. Business Development:
• Identify and target potential clients in need of freight forwarding services.
• Develop and implement sales strategies to acquire new clients and grow existing business.
• Research and analyze market trends to identify new sales opportunities.
2. Client Relationship Management:
• Build and maintain strong relationships with existing clients to ensure client satisfaction and retention.
• Conduct regular follow-ups to address any client concerns and offer additional services as needed.
3. Sales Planning and Reporting:
• Develop and execute monthly and quarterly sales plans to meet revenue targets.
• Maintain accurate records of sales activities, client information, and revenue forecasts.
4. Quotations and Proposals:
• Prepare and present customized freight solutions to clients, including cost estimates and service packages.
• Negotiate terms and conditions with clients to close sales.
5. Cross-Functional Coordination:
• Collaborate with the operations team to ensure seamless service delivery.
• Coordinate with finance for invoicing and account management, ensuring all services are billed accurately and on time.
6. Market Knowledge and Competitor Analysis:
• Stay updated on industry trends, competitor services, and pricing to offer competitive solutions.
• Gather and communicate customer feedback and market insights to improve service offerings.

Qualifications:

• Education: Bachelors degree in Business, Logistics, Supply Chain, or a related field.
• Experience: 1-3 years of experience in sales within the logistics/freight forwarding industry.
• Skills:
• Strong understanding of freight forwarding processes (air, sea, and land freight).
• Proven track record in meeting sales targets and generating new business.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in CRM software and MS Office (Excel, Word, PowerPoint).

Key Competencies:

• Results-driven with a strong sense of ownership and accountability.
• Ability to thrive in a fast-paced, target-oriented environment.
• Analytical mindset with attention to detail for accurate pricing and proposal generation.
• Strong interpersonal skills for effective client management.