Bank Teller

HRSI is looking for Bank Telling for one of its leading client.

Job Requirements

1. Qualifications

- Bachelor's degree in Finance, Banking, Business Administration, or a related field (Master's degree preferred).

- Professional certifications in banking operations, AML/CFT, or SBP regulatory compliance are a strong advantage.

2. Experience

- 2–4 years of relevant experience in bank teller operations, preferably in a Pakistani banking environment (experience with SBP regulations, NIFT, Raast, and Phoenix systems is mandatory).

- Hands-on experience with customer onboarding, CDD/KYC processes, and AML system operations (including AML RT) in a commercial bank.

3. Skills & Competencies

- Technical Proficiency: Expertise in core banking systems (CBS), Teller System, OTC, NADRA, NIFT, and AML tools; ability to adapt to new system upgrades and disaster recovery protocols.

- Regulatory Knowledge: In-depth understanding of SBP guidelines (F.E. Manual, Clean Notes Policy), AML/CFT laws, Zakat Act, and KYC requirements for Pakistani and international clients

- Accuracy & Attention to Detail: Meticulous approach to transaction processing, reconciliation, and document management to ensure compliance and minimize errors.

- Communication & Collaboration: Strong verbal and written communication skills in English and Urdu; ability to collaborate effectively with internal teams (IT, Compliance, BD) and external stakeholders (SBP, NIFT, customers).

- Problem-Solving: Quick decision-making skills to resolve transactional issues, system glitches, and customer concerns efficiently.

- Time Management: Ability to prioritize tasks, meet tight deadlines, and manage multiple responsibilities in a fast-paced environment.

4. Personal Attributes

- High level of integrity, confidentiality, and professional ethics (critical for handling sensitive financial and customer information).

- Strong sense of responsibility and accountability; ability to work independently with minimal supervision.

- Flexibility to adapt to changing operational requirements (e.g., vault policies, regulatory updates) and support team objectives.

- Commitment to the bank's values and dedication to delivering high-quality operational support.