Technical Writer

Job Opportunity: Technical Writer

We are looking for an exceptional and passionate technical writer to join our growing product team and help take our product documentation to the next level.

As a technical writer, you will be responsible for documenting our software product capabilities to ensure smooth product integration and support continuous growth.

Responsibilities:

• Collaborate closely with product managers, developers, QA, and solution architects to create and maintain web-based customer-facing documentation.
• Become an expert in various product domains and solutions.
• Analyze and understand material from the customers perspective, producing high-quality, clear, concise, and accurate software documentation.
• Apply style guides, templates, procedures, standards, and best practices, and contribute to their improvement.

Requirements:

• 5+ years of proven experience documenting software products, Rest API, SDK, and UI in at least one global B2B company.
• Exceptional analytical and written communication skills.
• Ability to learn quickly and independently, grasp complex technical concepts, and translate them into plain English.
• Skilled in handling multiple priorities quickly and accurately with attention to detail.
• Experience with Confluence, Paligo, Readme, SharePoint, Office, Adobe Acrobat, Jira, XML, markdown, JavaScript, and graphics tools.
• Strong interpersonal skills with a positive, can-do attitude.
• High sense of ownership, accountability, and organization.
• Familiarity with eCommerce concepts is a plus.
• Native English speaker.

If you are ready to take on this exciting opportunity and contribute to our dynamic product team, we would love to hear from you!