HR & Talent Development Manager (On-Site | Karachi | Salary in PKR)

About Our Client:
Our client is a UAE-based e-commerce and digital solution provider.

What We're Looking For:

We are looking for an HR & Talent Development Manager who can take full ownership of people operations and learning systems as The Company scales.

This role is responsible for end-to-end HR operations, hiring coordination, performance management, and training & development systems. You will work closely with founders and team leads to ensure the right people are hired, developed, and retained.

This is not a clerical HR role; it is a people, systems, and performance role.

Key Responsibilities

• HR Operations & Policies
  • Manage employee lifecycle: onboarding, probation, confirmations, exits
  • Maintain HR documentation, contracts, attendance, and leave records
  • Draft and enforce HR policies (attendance, leave, conduct, performance)

  • Handle employee relations and internal HR matters

  • Coordinate payroll, attendance, and HR compliance processes

• Hiring & Recruitment
  • Manage end-to-end recruitment for roles across:

    • Amazon FBA

    • Shopify

    • Digital Marketing

    • Design & Operations

  • Coordinate with department heads to finalize JDs and hiring criteria
  • Screen candidates, conduct HR interviews, and manage offers & onboarding

  • Build a structured hiring pipeline (intern, junior executive)

• Performance Management

  • Design and manage probation & performance review cycles

  • Support managers in defining role-based KPIs

  • Track performance trends, red flags, and improvement plans

  • Facilitate feedback discussions between management and team members

• Training & Development (T&D)

  • Design structured onboarding programs for new hires

  • Create and manage training paths for key roles (Amazon Execs, PPC, Brand Managers, Designers, etc.)
  • Coordinate internal training sessions with senior team members

  • Maintain SOPs, process documentation, and training materials

  • Track training completion, skill readiness, and role maturity

  • Note: You will manage training systems, not necessarily deliver all training yourself.
• Culture, Engagement & Retention

  • Drive employee engagement and feedback initiatives

  • Monitor morale, attrition risks, and team satisfaction

  • Act as a neutral bridge between leadership and employees

  • Help build a performance-driven yet supportive work culture

• KPIs for This Role

  • Time-to-hire

  • Probation success rate

  • Employee retention (especially the first 6 months)

  • Training completion & readiness

  • SOP & documentation coverage

  • Employee feedback & engagement trends

Requirements

• Education: BBA / MBA (HR preferred but not mandatory)

• Experience: 3–6 years of experience in an HR Generalist / HR Manager role
• Prior experience in:

  • IT services

  • Digital agencies

  • Startups or consulting firms (highly preferred)

• Hands-on exposure to hiring, performance management, and training coordination

Key Skills & Traits

• Strong communication and conflict-handling skills

• Process-oriented with a systems mindset

• Comfortable working directly with founders

• Able to operate in a fast-paced, evolving environment

• Ownership-driven, not task-only focused

Other Details:

Work Mode: Onsite

Location: DHA Phase 7 , Karachi

Experience: 3-6 years

Days: Monday to Friday

Timing: 10 AM - 7 PM

Benefits:

• Performance-based bonus

• Medical Reimbursement

• Annual Leaves

About HR Ways:

HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from worlds biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://www.whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M stay updated or visit www.hrways.co to know more.