Job Openings
Collection Executive- Onsite – Karachi-PKR salary
About the job Collection Executive- Onsite – Karachi-PKR salary
Job Description: Collection Executive – Onsite | Karachi
About Our Client
Our client is a global-leading, Dubai-based vehicle rental and leasing company offering flexible short-term and long-term car rental solutions at competitive rates.
Job Role Overview
The Collection Executive is responsible for ensuring the timely recovery of outstanding payments from customers, maintaining strong follow-ups, and minimizing financial risk for the company. The role requires strong communication, negotiation skills, and coordination with operations and legal teams.
Key Responsibilities
1. Collections & Follow-ups
- Monitor daily outstanding invoices and overdue accounts.
- Contact customers via calls, WhatsApp, and email for payment follow-ups.
- Ensure timely collection of rental dues, Salik, fines, and other charges.
- Maintain collection targets on a daily, weekly, and monthly basis.
2. Customer Coordination
- Build professional relationships with customers to ensure smooth collections.
- Handle customer queries related to invoices and payments.
- Negotiate payment plans where required.
3. Reporting & Documentation
- Maintain accurate records of all communications and commitments (PTP – Promise to Pay).
- Prepare daily collection reports and ageing analysis.
- Update CRM/system with real-time status.
4. Risk & Recovery Actions
- Identify high-risk accounts and escalate them to management.
- Coordinate vehicle disconnection/repossessions in case of non-payment.
- Work closely with the legal team for escalations, when required.
5. Internal Coordination
- Work with Sales and Operations teams for customer background and recovery support.
- Ensure proper documentation before taking recovery actions.
Key Performance Indicators (KPIs)
- Daily collection per Executive
- Percentage reduction in overdue accounts
- Number of successful PTP conversions
- Recovery turnaround time
- Bad debt reduction
Requirements
Education
- Bachelor's degree in Finance, Business, or a related field.
Experience
- 1–4 years of experience in collections, preferably within Rent-A-Car, Automotive, or Leasing.
Skills
- Strong negotiation and communication skills.
- Familiarity with CRM systems and MS Excel.
- Ability to handle difficult customers professionally.
- Multilingual skills (English + Hindi/Urdu/Arabic preferred).
- Ability to work under pressure and meet collection targets.
Other Details
- Location: Karachi, Pakistan
- Experience: 1+ years
- Working Days: Monday to Saturday
- Salary: Market Competitive + Other Benefits