About the job Sales Agent | Onsite Karachi | PKR Salary
About Our Client:
Our client is a global online travel platform that offers affordable flights, holiday packages, hotels, and car rentals worldwide.
Job Summary
We are looking for a motivated and results-driven Sales Agent to join our sales team. The successful candidate will be responsible for generating sales through inbound and outbound calls, understanding customer requirements, recommending suitable products or services, and converting prospects into customers.
The ideal candidate should have excellent communication and persuasion skills, a customer-focused approach, and the ability to achieve sales targets in a fast-paced environment.
Key Responsibilities
Handle inbound and outbound calls to prospective and existing customers.
Identify customer needs, understand their requirements, and recommend appropriate products or services.
Clearly explain product features, benefits, pricing, and available offers.
Follow up with potential customers and convert leads into successful sales.
Achieve assigned daily, weekly, and monthly sales targets.
Build and maintain positive relationships with customers.
Address customer questions, concerns, and objections professionally.
Negotiate and close sales while ensuring a positive customer experience.
Maintain accurate records of customer interactions, leads, and sales activities in the CRM system.
Follow up on pending leads and ensure timely resolution of customer queries.
Stay updated on company products, services, pricing, and promotional campaigns.
Collaborate with other departments to ensure smooth order processing and customer satisfaction.
Maintain professional communication and represent the company positively at all times.
Requirements
Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred.
1–3 years of experience in tele sales, call center sales, customer service, or a similar role.
Excellent verbal communication and interpersonal skills.
Strong persuasion, negotiation, and objection-handling abilities.
Customer-focused with a professional and positive attitude.
Target-oriented and motivated to achieve sales goals.
Good listening and problem-solving skills.
Comfortable working with CRM systems and basic computer applications.
Ability to work independently as well as part of a team.
Willingness to work flexible shifts, if required.
Key Performance Indicators (KPIs)
Tele sales & Telemarketing
Lead Generation & Conversion
Customer Relationship Management
Communication & Active Listening
Sales Negotiation & Closing
Objection Handling
Customer Service
Target Achievement
CRM Management
Compensation & Benefits
- Competitive salary package.
- Medical and health insurance benefits.
- Annual leave and statutory benefits.
Other details:
Work Mode: Onsite - Full Time
Location: Karachi
Experience: 1 Year
Days: Monday to Saturday
Timing:
1:00 pm - 10:00 pm (Normal Shift)
10:00 pm - 7:00 am (Night Shift)
7:00 am - 4:00 pm (Morning Shift)
About HR Ways:
HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M stay updated or visit www.hrways.co to know more"