General Manager

Client Company Introduction: 
A Pakistan's based leading coffee house, having multiple outlets in Karachi and Lahore. 150+ employees worked over there. Hiring for its Karachi branch.

Opening: General Manager (Coffee House Experienced)

Job Description:
The company is seeking a Café & Bakery General Manager to lead our flagship location, bringing third-wave coffee culture and premium bakery offerings to Pakistan. This role is ideal for a hospitality professional with deep expertise in café and bakery management, ensuring operational excellence while delivering an exceptional customer experience.

Key Responsibilities:

• Oversee daily operations of a specialty coffee and bakery outlet

• Manage full P&L responsibility, optimize costs, and drive profitability
• Lead and inspire a team of 30+ staff across café and bakery divisions

• Maintain premium quality standards for coffee and bakery products

• Implement coffee education initiatives and third-wave coffee best practices
• Manage relationships with international coffee suppliers and local vendors
• Ensure customer service excellence and create memorable experiences
• Maintain strict food safety and HACCP compliance

Requirements:

• 5+ years in food service management, with at least 2+ years in specialty coffee/premium bakery
• Strong expertise in third-wave coffee culture, brewing methods, and global trends

• Proven track record in P&L management and team leadership

• SCA certification (preferred) or willingness to obtain

• Proficiency in restaurant management systems, POS software, and Excel

• Fluency in English and Urdu

Experience: 5+ years
Work Timings: 9:00 am to 5:00 pm
Work Days: Monday - Saturday (Alternate Saturday will be ON)
Location: Karachi - Onsite
Salary: Market Competitive

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