ServiceNow Architect

Functional Architect (SNOW) - Onsite - Hybrid - Bangalore

Company overview:

Hiring one of our Technology Solutions Providers in India.

Job Description:

Key responsibilities:

• Collaborate with stakeholders to understand business requirements and translate them into effective ServiceNow solutions.

• Design, develop, and implement ServiceNow applications, modules, and integrations to meet organizational needs.

• Provide expertise in the customization and configuration of ServiceNow, ensuring optimal performance and user experience.

• Lead and mentor developers, fostering a collaborative and knowledge-sharing environment within the team.

• Stay current with industrys best practices and emerging trends in ServiceNow development (latest version, GenAI NowAssist capabilities etc.), recommending and implementing improvements as necessary

• Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems, ensuring seamless data flow and functionality.

• Participate in the planning and execution of ServiceNow upgrades and enhancements.

• Understanding of Proximus architectural build and provide solutions for customer needs.

• Provide support to the developers and the team members

• Mentor/ groom the team to upskill themselves on the latest features in ServiceNow

• Offer developers/ team members constructive feedback to help them build the latest and in-demand skills

• Support hiring activities by reviewing profiles and evaluating them.

Qualifications:

• Proven experience as a ServiceNow SME/ Tech Lead, with a minimum of 8+yrs in ServiceNow platform.

• In-depth knowledge of ServiceNow architecture, design, and best practices.

• Proficiency in JavaScript, HTML, CSS.

• Strong expertise in Integration (REST and SOAP).

• Knowledge of JSON and XML parsers.

• ServiceNow implementation experience in CSM module

• Strong expertise in ServiceNow development tools, including but not limited to Configurable workspace, Workflow Editor, Form Designer, UI Builder and Service Portal.

• ServiceNow certification(s) such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) is highly desirable.

• Excellent problem-solving and analytical skills, with keen attention to detail.

• Effective communication skills and the ability to collaborate with both technical and non-technical stakeholders

Other Details:

Experience: 10+years

Location: Whitefield Bengaluru

Salary: Market competitive as per experience and competence

Days: Monday to Friday

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