Inbound Sales specialist | Karachi | Onsite | Salary in PKR

Client company introduction: 

Our client is a SaaS based Customer Engagement Platform.

Key Responsibilities

Lead Qualification & Pipeline Management

• Respond to all inbound inquiries promptly across the Shopify App Store, LinkedIn, website, and social media channels — speed to lead is a competitive advantage.
• Qualify inbound prospects using defined criteria, understanding their current retention challenges, platform setup, and revenue potential.
• Maintain a clean and up-to-date CRM pipeline, ensuring every lead is accurately tracked from first contact to close.
• Prioritize and manage a high volume of leads simultaneously without letting any opportunity go cold.

Product Demos & Closing

• Run tailored, consultative product demos that connect Mergn's capabilities directly to the prospect's business goals and customer retention challenges.
• Handle objections with confidence and clarity — on pricing, product fit, competitor comparisons, and ROI concerns.
• Own the deal from demo to signed contract, negotiating terms where appropriate and ensuring a smooth handoff to the Customer Success team post-close.
• Achieve and exceed monthly revenue targets, with full accountability for your pipeline conversion rate.

Market Intelligence & Feedback Loop

• Gather and document insights from prospect conversations — common objections, competitor mentions, feature gaps — and share them with Product and leadership regularly.
• Stay up to date on Mergn's product updates and new features so every demo reflects the latest platform capabilities.
• Identify patterns in inbound lead quality and channel performance, and make recommendations to improve lead generation and conversion.

Reporting & Accountability

• Report weekly on pipeline status, lead volume, conversion rates, and revenue closed.
• Maintain accurate records of all prospect interactions and deal stages in the CRM.
• Participate in fortnightly catch-up sessions with leadership to review pipeline health and surface blockers.

What We're Looking For

Experience & Skills

• 2–4 years of experience in a sales role, ideally in SaaS, MarTech, or e-commerce technology.
• Proven track record of owning the full sales cycle — qualification, demo, negotiation, and close.
• Experience selling to e-commerce or Shopify brands is a strong advantage.
• Familiarity with CRM tools (HubSpot, Salesforce, or similar) for pipeline management.
• Strong understanding of digital marketing, customer retention, or marketing automation concepts.
• Comfortable with high-volume inbound environments and multiple concurrent deals.

Soft Skills

• Exceptional communicator — clear, confident, and persuasive in both written and verbal interactions.
• Hunter mentality with a consultative approach: you sell by helping prospects understand value, not by pushing.
• Highly self-motivated and target-driven with a strong personal sense of accountability.
• Organized and disciplined in managing a pipeline — you follow up relentlessly without being pushy.
• Collaborative with Customer Success and Product teams to ensure a seamless client experience from sale to onboarding.

Education

• BBA, BS in Business, Marketing, or a related field.
• Sales certifications or training programs (e.g. HubSpot Sales, Sandler, SPIN Selling) are a plus.

Other Details:

Experience: 2 - 4 years

Work Timings: 9 am - 5 pm

Work Days: Monday- Friday

Work Mode: Onsite

Location: Karachi

• About HR Ways: "HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world.