Project Manager - Print & Prepress (Onsite, Lahore, PKR Salary)

Requirements:

• Relevant experience in graphic design, customer support, or within the print/signage industry
• Strong verbal and written communication skills, with good command of spoken and written English
• Basic understanding of artwork files and print-ready specifications (e.g., size, resolution, bleed, color formats)
• Attention to detail, particularly when reviewing and handling artwork files
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Strong customer service orientation with a problem-solving mindset
• Ability to coordinate effectively with cross-functional teams

Responsibilities:

• Act as the primary point of contact for customers from order placement through to final dispatch, ensuring a smooth and professional experience
• Process online orders and review submitted artwork files to ensure they meet print-ready specifications
• Communicate with customers to address artwork issues, share updates, and obtain timely approvals on proofs
• Prepare and send accurate PDF proofs, ensuring clarity and alignment with customer requirements
• Implement minor artwork corrections where required to meet production standards
• Coordinate closely with prepress and production teams to ensure orders are processed efficiently and meet defined deadlines
• Monitor order progress and proactively keep customers informed about status updates until final dispatch
• Resolve customer queries and issues in a timely, professional, and customer-focused manner
• Manage multiple orders simultaneously while maintaining accuracy, attention to detail, and service quality