Customer Service & Patient Calling Representatives (Onsite, Lahore, PKR Salary)

Requirements:

• Minimum 3 years of experience in customer service within the medical billing industry.
• Strong verbal and written communication skills.
• Familiarity with healthcare billing terminology and insurance processes.
• Ability to multitask and resolve issues efficiently.

Responsibilities:

• Manage inbound and outbound patient calls with professionalism and empathy.
• Address patient inquiries about billing, payments, and insurance claims.
• Communicate effectively with insurance companies and other stakeholders.
• Educate patients about their financial responsibilities and payment options.
• Maintain accurate records of all interactions in the billing system.