Implementation Manager

Requirements:

• Previous experience (min 3 years) in a software project or implementation management role.
• Experience working closely with engineering / development functions.
• Strong customer-first focus with experience working with technology-oriented clients.
• Very organized with the ability to manage multiple task lists and customers.
• Strong communications skills in English, spoken and written.
• Logical thinker and problem solver that can learn quickly and independently.
• Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels.
• Dynamic, energetic, motivated, positive outlook.
• A very strong aptitude for spreadsheets, particularly those using advanced functions but not necessarily macros.
• Experience with Atlassian suite of tools (mainly Jira and Confluence).
• Ability to work with minimal supervision.
• Experience with software project management.
• AgilePM/PMP certification.
• Hands-on experience in software configuration and implementation with Platform knowledge.
• Experience with B2B high growth SaaS or CPQ and parallel system such as CRM, service management.
• Experience with complex implementations.
• Experience working with distributed global teams.