Relationship Manager Assistant

About the role

Join a well-established retail bank in Hong Kong and support the Relationship Manager in delivering consistent, high-quality customer service. This role contributes to smooth client servicing and compliant execution of banking activities during a period of ongoing expansion and project development.

Key responsibilities

• Provide direct support to the Relationship Manager in delivering high-quality customer service.
• Handle customer enquiries relating to account openings and banking services.
• Manage the documentation required for account opening and client servicing.
• Execute client instructions accurately and efficiently.
• Ensure all activities comply with regulatory standards and internal policies.
• Complete AML procedures and maintain appropriate documentation.

What we're looking for

• At least 3 years of experience in the banking sector.
• Proficiency in English and Chinese, including Cantonese and Mandarin/Putonghua.
• Good communication and presentation skills.
• Good computer skills in Microsoft Word and Excel.
• A proactive, team-oriented approach with the ability to work independently.

HR Plus (Talent)Limited is a licensed employment agency in Hong Kong - EA Licence No: 84352.

Personal data collected will treated in strict confidential in accordance with the HKSAR's Personal Data (Privacy) Ordinance and for the recruitment-related purposes only.