Senior Manager - Property Management (Commercial Building)

About out client:

Our client is a reputable property developer and mall operator with a strong portfolio of premium shopping centres in Hong Kong. Due to business growth, they are now seeking a seasoned and hands-on Senior Facility Manager to lead facility and property management operations for their shopping malls.

Key Responsibilities:

• Manage and ensure the smooth facility management and operation of two mall teams, covering repair & maintenance, tenant relations, mall services, security, cleaning, and overall facility operations.
• Allocate optimal resources to enhance team coordination and continuously improve property management service quality.
• Source, manage, and evaluate the performance of contractors and vendors to ensure high service standards and cost efficiency.
• Ensure full compliance with all statutory requirements and internal procedures.
• Prepare and manage the annual operating budget while maintaining strict cost control within approved limits.
• Identify and drive continuous improvement initiatives for the benefit of the properties and tenants.
• Collaborate closely with internal departments to support mall services, promotions, and site activities.
• Provide support to the company's development projects, including renovation and site revamp works.
• Participate in ad-hoc projects as assigned by senior management.

Requirements:

• Degree holder in Property Management, Facilities Management, or related disciplines.
• Holder of Tier 1 PMP License (Property Management Practitioner License) is highly preferred.
• Minimum 15 years of relevant experience in property/facility management, with at least 6 years at managerial level.
• Proven track record in managing shopping malls, office buildings, or large-scale commercial complexes.
• Member of a professional property management organization (e.g., HKIFM, RICS, CIH) is a definite advantage.
• Strong leadership, problem-solving skills, and a highly motivated, results-driven attitude.
• Excellent command of both written and spoken English and Chinese (Cantonese & Mandarin).
• Proficient in MS Office applications.