Remote Getaway Consultant

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Position

We are seeking motivated individuals who enjoy discovering new destinations, working with people, and helping clients create enjoyable vacations. As a Remote Getaway Consultant, you will learn about each client's vision for their trip and assist them in finding experiences and services that align with their preferences.

Client requests can vary widely and may include resort stays, all-inclusive vacations, cruises, romantic escapes, family trips, group getaways, tours, milestone celebrations, and international destinations.

Day-to-Day Responsibilities

• Connect with clients to discuss their vacation ideas and expectations
• Gather information about preferred locations, travel dates, budgets, and interests
• Research potential destinations and vacation experiences
• Locate accommodations, cruises, transportation, tours, excursions, and other requested services
• Evaluate available choices and determine which options best match client requests
• Prepare and share vacation selections for client review
• Answer questions about amenities, inclusions, policies, and available experiences
• Assist clients in coordinating their chosen vacation components
• Use authorized supplier platforms to complete requested arrangements
• Verify names, dates, and other reservation information before finalizing details
• Maintain organized documentation for each client
• Keep track of payment schedules and other important reservation dates
• Communicate updates and follow up on outstanding items
• Provide general assistance with routine reservation questions or changes
• Continue learning about destinations, suppliers, and current vacation offerings

What You'll Bring

• A helpful and professional approach when working with clients
• Strong verbal and written communication abilities
• Good organization and time-management habits
• Attention to detail and accuracy
• Confidence using online resources for research
• Ability to review information and communicate options clearly
• Consistent follow-through on client requests
• Ability to manage multiple priorities
• Self-motivation and comfort working remotely
• Basic knowledge of computers, email, and web-based applications
• Willingness to learn reservation systems and supplier technology
• Reliable internet connection and compatible device
• Must be 18 years old or older
• Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region

Training & Continued Education

• Client discovery and vacation needs assessment
• Destination and product education
• Resort, cruise, and vacation package knowledge
• Online research and recommendation techniques
• Supplier systems and booking procedures
• Reservation documentation and quality review
• Client communication and customer care
• Professional certification and continued learning opportunities

Position Highlights

• Work remotely from an eligible location
• Flexible part-time or full-time scheduling
• No previous travel industry experience required
• Training and ongoing educational resources
• Access to established suppliers and professional platforms
• Opportunities to build customer service, sales, research, communication, and planning skills
• Travel-related discounts and industry benefits where applicable
• Continued professional development and virtual team resources