About the job Destination Planning Consultant
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Summary
We are looking for organized, service-minded individuals interested in helping clients research and coordinate personalized vacation experiences. As a Destination Planning Consultant, you will assist clients with narrowing down destinations, evaluating vacation options, and organizing the arrangements that best match their needs.
Assignments may include domestic and international vacations, all-inclusive resorts, cruises, family adventures, couples retreats, group trips, guided tours, celebrations, and customized leisure experiences.
Primary Duties
- Learn about each client's vacation goals and overall priorities
- Discuss factors such as budget, dates, destination interests, accommodations, and desired experiences
- Research locations that fit the client's individual requirements
- Identify appropriate resorts, hotels, cruises, transportation, tours, excursions, and activities
- Compare vacation products based on value, features, availability, and client preferences
- Organize relevant choices into clear recommendations
- Provide information about accommodations, amenities, inclusions, and general reservation requirements
- Help clients determine which vacation components best fit their plans
- Coordinate requested services using approved supplier resources
- Review traveler information and reservation details for accuracy
- Keep confirmations, client information, and planning documentation organized
- Track deposits, payment dates, and other time-sensitive requirements
- Follow up when additional information or decisions are needed
- Provide clients with important updates as their departure approaches
- Assist with routine questions and reservation adjustments when necessary
- Maintain current knowledge of destinations, suppliers, and vacation experiences
Candidate Qualifications
- Customer-oriented with a professional communication style
- Strong research and problem-solving abilities
- Organized and capable of managing detailed information
- Careful when reviewing names, dates, and reservation requirements
- Comfortable comparing multiple options before making recommendations
- Able to prioritize tasks and meet important deadlines
- Consistent with client communication and follow-up
- Capable of working independently in a remote environment
- Comfortable using email, internet research, and online applications
- Willing to learn supplier platforms and reservation technology
- Dependable internet access and compatible device
- Motivated to participate in continued learning
- Must be at least 18 years of age
- Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region
Training & Skill Development
- Destination research and comparison
- Client consultations and preference assessment
- Resort, cruise, tour, and vacation product education
- Supplier platforms and reservation procedures
- Preparing vacation recommendations
- Managing reservation details and deadlines
- Client communication and service practices
- Professional certification opportunities and continued industry education
Opportunity Features
- Fully remote work environment
- Flexible part-time and full-time scheduling
- Entry-level friendly with no previous travel experience required
- Training and continued learning resources
- Access to established vacation suppliers and professional platforms
- Opportunities to develop destination knowledge and strengthen research, organization, communication, customer service, and sales skills
- Travel-related discounts and industry benefits where applicable
- Virtual resources and continued professional development