Virtual Vacation Planner

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Role Overview

We are looking for organized, service-minded individuals to join our virtual team as Virtual Vacation Planner. In this role, you will help travelers take their vacation ideas from the early research stage to organized, confirmed arrangements.

You will assist clients with a variety of experiences, including all-inclusive resorts, cruises, family vacations, romantic getaways, group trips, tours, celebrations, and international destinations. The position combines client communication, research, planning, and reservation coordination.

Responsibilities

• Discuss vacation ideas with clients and identify their dates, interests, priorities, and budget
• Explore destinations and research suitable vacation experiences
• Compare hotels, resorts, cruises, tours, transportation, activities, and packages
• Create vacation suggestions tailored to individual client requests
• Provide clear information about available options, inclusions, promotions, and booking requirements
• Coordinate selected trip components through approved supplier resources
• Prepare and organize confirmations, schedules, and itinerary information
• Monitor important reservation dates and follow up on outstanding details
• Double-check traveler and booking information for accuracy
• Assist clients with general questions, updates, and routine changes
• Maintain organized electronic records of client communications and arrangements
• Continue building knowledge of destinations, suppliers, vacation products, and current offers

What We're Looking For

• Strong communication and customer-service abilities
• Good organization and time-management skills
• Careful attention to details and deadlines
• Comfortable researching information and evaluating different options
• Able to work independently and manage multiple responsibilities
• Basic computer, email, and internet skills
• Comfortable learning new online tools and reservation platforms
• Dependable, motivated, and willing to participate in training
• Must be at least 18 years old
• Must reside in the U.S., U.K., Spain, Australia, Mexico, or another qualifying region

Training & Skill Development

• Structured onboarding for new team members
• Vacation planning and research education
• Supplier and reservation platform training
• Destination and product learning resources
• Professional certification opportunities
• Continued coaching and professional development

Opportunity Highlights

• Fully remote opportunity
• Flexible full-time or part-time scheduling
• Entry-level friendly with training provided
• Access to established travel suppliers and planning resources
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop customer service, research, organization, and planning skills
• Continued destination and supplier education
• Opportunities to develop specialized vacation-planning knowledge
• Professional growth opportunities
• Collaborative virtual team environment