Customer Engagement Travel Advisor

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently looking for enthusiastic and service-focused individuals to join our team as Customer Engagement Travel Advisor. In this role, you will support clients as they explore vacation possibilities, compare travel options, and finalize personalized trip arrangements ranging from relaxing beach stays to multi-destination international journeys.

This flexible remote opportunity is well suited for individuals who enjoy connecting with people, organizing details, and helping others create memorable getaway experiences. Structured onboarding and continued guidance are provided, making this position accessible even to those new to the travel field.

Primary Responsibilities

• Guide clients through the trip planning process from initial interest through confirmation
• Help coordinate vacation components such as airfare, lodging, cruises, activities, and guided experiences
• Share helpful destination suggestions based on traveler preferences and goals
• Communicate with clients using email, messaging platforms, and phone when needed
• Assist with reservation coordination alongside supplier partners
• Monitor itinerary accuracy and help ensure updates are reflected properly
• Remain informed about seasonal offers, destination highlights, and supplier promotions
• Maintain organized client planning records within internal systems

Candidate Profile

• Interest in supporting travelers and enhancing customer planning experiences
• Strong interpersonal communication skills
• Comfortable managing tasks independently in a remote environment
• Ability to stay organized while assisting multiple client requests
• Familiarity with standard online tools and computer systems
• Must be at least 18 years old
• Must reside in the U.S., U.K., or another approved hiring region
• Prior industry experience is not required training resources are provided

What You Can Expect

• Remote schedule flexibility
• Step-by-step onboarding and ongoing mentorship support
• Access to supplier networks and travel coordination platforms
• Eligibility for travel-related incentives and industry perks
• Opportunities to expand into advanced advisory or leadership pathways over time