Job Openings Travel Support & Booking Specialist

About the job Travel Support & Booking Specialist

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently adding to our team and looking for individuals who enjoy assisting clients and handling travel details to join us as Travel Support & Booking Specialist. In this role, you will help manage reservations, organize trip components, and ensure each client's travel plans are completed accurately and efficiently.

This role is ideal for individuals who enjoy a mix of customer interaction and detail-focused tasks, while working in a flexible remote environment. You'll play an important part in helping clients move from planning ideas to fully confirmed travel arrangements. No prior industry experience is required training and support are provided.

What You'll Do
  • Assist with booking travel arrangements including hotels, flights, cruises, and activities
  • Review client preferences to match them with appropriate travel options
  • Provide support and guidance during the reservation process
  • Communicate with clients through email, messaging tools, and phone when needed
  • Work with travel partners to finalize and confirm booking details
  • Maintain accurate and organized records of client reservations
  • Stay informed about travel updates, availability, and special offers
  • Support clients through the booking process until completion
What We're Looking For
  • Interest in booking support and customer service
  • Strong attention to detail and organizational skills
  • Clear communication and ability to multitask
  • Comfortable working independently in a remote setting
  • Basic computer skills and familiarity with online tools
  • Must be at least 18 years old
  • Must reside in the United States, United Kingdom, and other approved regions
  • No prior travel experience required and onboarding provided
What You'll Receive
  • Flexible remote work schedule
  • Step-by-step onboarding and ongoing mentorship
  • Access to travel booking systems and supplier networks
  • Travel-related incentives and industry perks
  • Opportunities for advancement into planning or advisory roles